Privacy Policy

1. Introduction

This Privacy Policy explains how Konnekt Smart Life collects, uses, and protects your personal information. By using our services, you agree to the terms of this Policy.

2. Information We Collect

• Personal Information: Name, address, phone number.
• Billing Information: Payment method, transaction history.
• Usage Data: Internet usage statistics, service activity logs.
• Technical Data: IP address, device type, browser, location (approximate).

3. How We Use Your Information

• To provide and maintain our internet services.
• To process payments and send invoices.
• To respond to support queries and service requests.
• To monitor and improve service quality.
• To comply with legal obligations.

4. Sharing of Information

We do not sell or rent your personal data. We may share your information with:

• Service providers (e.g., billing processors, installers) under confidentiality agreements.
• Law enforcement or regulatory authorities as required by law.

5. Data Security

We implement appropriate security measures to protect your data, including encryption, access controls, and regular audits. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You may request to:

• Access your personal information.
• Correct inaccurate or outdated information.
• Delete your data (unless retention is legally required).
• Withdraw consent to non-essential data processing.

Contact us at ccs@konnektsmartlife.com to make a request.

7. Data Retention

We retain personal information only as long as necessary to fulfill service purposes or legal obligations. Data is securely deleted when no longer needed.

8. Cookies and Tracking

Our website may use cookies to enhance user experience, analyze traffic, and personalize content. You can disable cookies via your browser settings.

9. Third-Party Links

Our services may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy. Changes take effect immediately upon posting on our website. Please review this page regularly for updates.